Privacy Policy

Last Updated: May 15, 2025

1. Introduction

Welcome to AskUsNow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, API, or any of our services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information that you voluntarily provide to us:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: Information you add to your profile, such as a profile picture, job title, or organization.
  • Search Queries: The questions and search terms you enter when using our Services.
  • Communication Information: Information you provide when contacting us, such as through our contact form, email, or customer support.
  • Payment Information: If you subscribe to our premium services, we collect payment details, billing address, and other information necessary to process your payment.

2.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

  • Device Information: Information about your device, including IP address, device type, operating system, and browser type.
  • Usage Information: Information about how you use our Services, such as the pages you visit, the time and duration of your visits, and the search queries you submit.
  • Location Information: General location information based on your IP address.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing and completing transactions
  • Sending you technical notices, updates, security alerts, and support messages
  • Responding to your comments, questions, and requests
  • Personalizing your experience and delivering content relevant to your interests
  • Monitoring and analyzing trends, usage, and activities in connection with our Services
  • Detecting, preventing, and addressing technical issues, fraud, and other illegal activities
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

AskUsNow
123 Innovation Drive, Suite 400
San Francisco, CA 94103
Email: privacy@askusnow.com
Phone: +1 (800) 555-1234